Contact us

How to get in touch with us.

Safety concerns about a child or young person

If you have immediate safety concerns about a child or young person, please call 000.

If you have general safety concerns about a child or young person, please call the Child Protection Crisis Line on 13 12 78.

General enquiries

Where we can help you directly, our enquiry staff will refer you to the most appropriate person within the Commission.

tel: 1300 78 29 78 (Answered 9.00am–5.00pm, local call from landline)
fax: (03) 8601 5877

Contact us in your language

Interpreter services are available in community languages by calling the Australian Government's Translating and Interpreter Service on 131 450.

Ask your interpreter to call the Commission for Children and Young People on (03) 8601 5884 and ask the switchboard to direct your call to a specific business area.

We also have a range of information available in plain English and community languages.

Media contact

For inquiries from media only.

Darren Lewin-Hill
Senior Communications and Media Adviser
0437 046 360

Mailing address

Level 18
570 Bourke Street
Victoria 3000

Subscribe for updates

To subscribe for updates and information on Child Safe Standards and Reportable Conduct Scheme, please see Sign up for Commission updates

Social media

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Complaints about the Commission

If you wish to make a complaint about the Commission – not a complaint about another agency or organisation – please refer to our 'Complaints regarding the Commission policy', below.

Complaints regarding the Commission policy (PDF, 182 KB)