Contacts and opening hours over the Christmas and New Year period

News 4 December 2023

Christmas and New Year period hours of operation

The Commission will be closed on the Christmas Day and Boxing Day public holidays, New Year’s Day public holiday, and will have adjusted hours on Thursday 14 December, Friday 22 December and Friday 29 December. 

You can contact the Commission via email on contact@ccyp.vic.gov.au or 1300 78 29 78, with our phone line operating during the following times:

Day Date Time
Thursday 14 December 9:30am - 11:30am
Friday 22 December 9:30am - 11:30am and 2:00pm - 3:00pm
Monday 25 December Closed
Tuesday 26 December Closed
Wednesday 27 December 9:30am - 11:30am and 2:00pm - 4:00pm
Thursday 28 December 9:30am - 11:30am and 2:00pm - 4:00pm
Friday 29 December 9:30am - 11:30am and 2:00pm - 3:00pm
Monday 1 January Closed
Tuesday 2 January onwards 9:30am - 11:30am and 2:00pm - 4:00pm

To notify the Commission of a reportable allegation, click here.

If you or someone else is in danger call police on triple zero (000).

For non-urgent police matters, call 131 444, or go to your local police station.

To report concerns about the immediate safety of a child within their family, contact Child Protection. During business hours, contact the Child Protection intake appropriate to your location:

Division Phone number
North Division 1300 664 977
South Division 1300 655 795
East Division  1300 360 391
West Division – metro 1300 664 977
West Division – rural and regional 1800 075 599

For assistance after hours, contact After Hours Child Protection Emergency Service on 13 12 78.

If you need support, contact:

If you are a child or young person and need support, contact: