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Victorian child protection

Department of Human Services


Where there is no immediate risk to the child's safety

Child Protection Services

If a delay would have a serious impact on a child's immediate safety, stability or development.

National child protection clearinghouse

Corporate Complaints Unit - Department of Human Services

To make a complaint about the services the Department of Human Services delivers:

phone 1300 884 706



Help for parents


Phone: 132289

Counselling, information and referral service for parents and carers with children aged from birth to eighteen years.

Parentline is a confidential and anonymous service.

Paid Parental leave

Australia’s first national Paid Parental Leave scheme started on 1 January 2011. It gives working parents support to spend more time at home with their new baby and help employers retain valuable and skilled staff.

Help for children and young people

Create Foundation
Creating opportunities for children and young people in care

Phone: 9918 0002
Freecall: 1800 655 105

Free and confidential legal advice

Kids Helpline
Free, private and confidential phone and online counselling 24 hrs a day 7 days a week

Child safety

Child care concerns

Working with Children Check

Royal Children's Hospital Safety Centre


Education and Early Childhood


Services for children and young people who have been sexually assaulted or who display sexually abusive behaviour

Centres Against Sexual Assault

    Many CASAs run treatment programs for children and youth with problematic sexual and sexually abusive behaviours.

    Anyone who is concerned about a young person's sexual behaviour can consult or make a referral by contacting their nearest CASA.

South Eastern Centre Against Sexual Assault (SECASA)

    Provides services to children and adults, both female and male, who have been sexually assaulted. The Centre works with non-offending family members, partners, caregivers and support workers. Services for children with problematic sexual behaviours and young people with sexually abusive behaviours are provided through the SECASA AWARE program.


Peak Bodies

Centre for Excellence in Child and Family Welfare


Commissioners & Guardians - Other states and territories

New South Wales



South Australia


Western Australia

Northern Territory